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Free shipping when your order exceeds 300 LE
Free shipping when your order exceeds 300 LE


Terms and Conditions Applicability

The following terms and conditions govern the direct sale of products by Dokany.. or the entity mentioned in the packing slip to customers in the Arab Republic of Egypt. Using this website and / or accept delivery of the ordered products, the customer agrees to be bound by and accepts these terms and conditions These terms and conditions apply to any sale directly to the customer, unless the customer signs a separate purchase agreement with the products described on this website.
The company reserves the right to change These Terms and Conditions without prior written notice at any time, in its sole discretion The most recent version will always be posted on this Website These Terms and Conditions may not be supplemented, modified or changed using any other documents Any attempt to change, supplement or modify these Terms and Conditions will be Null and void unless otherwise agreed in writing.

Internal Use
Customer agrees and acknowledges that he is purchasing Products for his own personal use and not for resale.

Payment terms
Payment can be made by bank transfer, or Pay by cash on delivery or by credit card and must be received by the customer.

Acceptance of the order occurs when the product has been shipped, received and paid for by the buyer and the acknowledgment of receipt of the order constitutes acceptance of the order.

Prices, Shipping and Handling Fees, and Taxes

The displayed prices are subject to change without prior notice at any time prior to accepting the customer's order. The Company is not responsible for typographical errors, omissions and errors in quotations.

Prices shown do not include shipping and handling charges or applicable sales/use taxes. Customer is solely responsible for applicable shipping and handling fees and taxes. Unless the customer provides a valid government or nonprofit tax-exempt certificate, orders shipped to countries in which they are obligated to collect and report such fees will be taxed.

Ownership and risk of loss pass to the customer upon receipt of shipments from the Company.

Programming License and Warranty
All software pre-installed with any Product is subject to the applicable End User License Agreement included with the product. The warranties, if any, of the software must be in accordance with the license agreement.

Any programming under these terms and conditions is not warranted. Some software may differ from their retail version (if available) and may not include user manuals or all software functionality.

Limitation of Liability
For any violation of these Terms and Conditions, you must The maximum liability of the company shall not exceed the total price paid by the customer for the products ordered by the customer.

in no way shall the company, its parent companies, suppliers and service providers be liable to the customer or any third party for any special, indirect or consequential (including damages for loss of business or loss of profit or liability), based on breach of contract, breach of warranty, tort (including negligence and product liability) or otherwise, even if advised of the possibility of such such damages, or for any claim by a third party.

Customer and Doukani acknowledge and agree that any claim, dispute or controversy between Customer and Doukani arises out of or relates to (i) these Terms and Conditions of Sale , including the validity of this binding arbitration award; or (ii) the purchase or use of any Dokany product or service (each a “Dispute”) will be resolved through arbitration.

Shipping and Availability
Can Dokany Ships to customer addresses in the Arab Republic of Egypt only.

Export Control
The customer acknowledges that products and technical data purchased or received under these terms and conditions may be subject to the laws of and export control regulations in the Arab Republic of Egypt. The customer will not ship any products outside the Arab Republic of Egypt without obtaining an appropriate permit. The customer will defend and hold Dokany harmless from all claims, damages or liability resulting from the breach of the foregoing.

Return Policies
We implement the Egyptian laws for consumer protection. According to Consumer Protection Act.
Refund is only accepted for opened or used items with manufacturing defects and is based on the inspection report issued by the original manufacturers/importers of the product. This must be done within 14 days of receiving the product.

In order to be eligible for a return due to manufacturing defects, your item must be in the same condition in which you received it and must also be in the original packaging.

To complete a return, we require a receipt or Proof of purchase.
Note: You have up to 14 days from the day you received your purchase to let us know by sending an email, filling out an online form, or by calling our call center to place your order.

Refunds (if applicable)
Once your return is received and inspected, we will email or call you to let you know that we have received your returned item. We will also notify you whether or not your refund has been approved.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, usually immediately for cash payments and within a few days for card payments Credit (determined by the bank that issued the card to the owner).
Notwithstanding anything to the contrary in any third-party license agreement If required or product documentation provided with the products, Dokany does not accept the return of component parts that have been removed from the product. If the customer wishes to return a product, the customer may do so in accordance with Dokany's standard return policies and procedures set forth in these Terms of Sale.

Doukani will only refund the original purchase price of the product plus any related taxes. Customer is responsible for shipping charges and risk of loss on all return shipments. The customer must use a reputable shipping company that is able to provide proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), Dokanyi will inspect the product to ensure that all parts are included and that there have been no misuse or abuse of the product, or user negligence. All products must be returned in their original packaging and in the same condition that the customer received them. Dokkaani may refuse to return or deduct costs associated with the following: missing parts, non-original packaging, misuse, product misuse, or user negligence.

Potential system failure
Designed Command entry systems to provide an efficient and reliable way to enter commands. Commercial ISPs are not 100% reliable and failure of one or more of these providers may affect online order entry. The Customer acknowledges that the order entry system is mechanical and therefore may be subject to failure beyond Doukani's control.

Customer may not assign his rights or obligations under these Terms and Conditions without the express written consent of Dokkany.

If any of these terms and conditions are held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining terms and conditions shall not be affected or impaired in any way.

br>Full Agreement
These Terms of Sale constitute the entire and only agreement between Shopify and the Customer and supersede all prior agreements, representations, warranties and understandings with respect to the subject matter of these Terms.